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Glossary

Peak and average concurrent viewers in a livestream

Peak concurrent viewers is the highest number of viewers watching a livestream at one time. Average concurrent viewers is the average number watching at the same time across the whole session. Those are TikTok Shop’s US definitions. Shopee’s Live Dashboard shows Concurrent users (CCU).

Published

Also written as: CCU, Concurrent users, ACU, PCU, Penonton Aktif.

Also searched as: peak concurrent viewers adalah, average concurrent viewers adalah.

TikTok Shop

TikTok Shop US · Key Metrics to Observe & How to Access Data · applies to the United States · page dated 05/13/2026 (13 May 2026)

“Peak Concurrent Viewers: This shows the highest number of viewers at one time.” and “Average Concurrent Viewers: refers to the average number of people watching your TikTok livestream at the same time throughout the entire session.” Source: seller-us.tiktok.com, read 2026-09-29

TikTok Shop Malaysia · Seller Center Data Compass Manual · page dated 11/11/2024 (11 November 2024)

“ACU:Average viewer amount every minute”, without spelling out the letters, and “PCU: viewers online at peak time”. Source: seller-my.tiktok.com, read 2026-09-29

Shopee

Shopee Malaysia · Reviewing your Shopee Live performance · page dated 07-09-2023 (7 September 2023), over two years old

The Live Dashboard shows “Concurrent users (CCU)”. The app shows “Online Viewers - Current viewers of the livestream”. The post-session data shows a “peak viewer number”. Source: seller.shopee.com.my, read 2026-09-29

Shopee Indonesia · Performa dan Riwayat Live di Shopee · no page date shown

“Rata-rata Penonton Aktif Saat Ini: Jumlah Penonton pada sesi Livestream selama lebih dari 1 menit.” Source: seller.shopee.co.id, read 2026-09-29

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